Practice Charter

Our Aims

  • We aim to provide cost effective evidence based care to the best of our ability
  • All patients are treated with respect and courtesy 
  • Keep your health records confidential 
  • Give you access to your health records in the presence of your doctor (subject to any limitations in the law) 
  • Give you information on services we are able to offer 
  • Refer you to a consultant acceptable to you when a second opinion is needed 
  • The practice adheres to the NHS zero tolerance policy regarding violent/abusive patients 
  • Your health records and information would only be divulged to third parties with your consent

handshake

Please help us to help you

  • Let us know immediately if you change your name, address or telephone number 
  • Let us know ASAP if you wish to alter or cancel your appointment 
  • Make a separate appointment for each person who is to see the doctor 
  • We prefer to let minor illnesses resolve without specific treatment, so do not expect a prescription for every ailment 
  • Use the emergency service only in emergencies